Security Bulletin 20051005
Bogus E-Mail Sent to Merchants

On October 5, 2005, an Electronic Clearing House (ECHO) merchant received an e-mail that claimed to be a notice from ECHO. The e-mail requested that the recipient click a link at the bottom of the message to visit a bogus Web site to provide new “administrative” information. If you have received one of these notices, DO NOT respond or click the link. This is a fraud attempt.

NOTICE: We will never e-mail our merchants to request specific merchant information about your account. If you receive an official looking fax or e-mail “from ECHO” asking for personal and/or merchant specific information, know that it is not from ECHO and do not respond to this request for information.

A copy of the bogus e-mail follows this bulletin. Should you receive an e-mail of this nature or if you have already responded to a similar e-mail request, please contact our Security Department immediately at 1-800-262-3246, option # 7. 

Security is a shared responsibility that we all must take very seriously. We appreciate your diligence and cooperation.

ECHO's Security Department

Security Bulletin 20050308 

On March 8, 2005, an Electronic Clearing House (ECHO) merchant reported receiving a fax that said it was from ECHO’ s Security Team and it requested personal information on the business owner (social security number, etc.) and other specific merchant account information (Terminal ID's, etc.). While ECHO’ s Security Department will request a fax to confirm that a specific transaction took place, it would never request this level of personal and business information from you and request that it be faxed.

NOTICE: If you get an official looking fax asking for personal and/or merchant specific information, know that it is not from ECHO and do not respond to this request for information.

A copy of the bogus fax follows this bulletin . Should you receive a fax of this nature or if you have already responded to a similar fax request, please contact our Security Department immediately at 1-800-262-3246, option # 7. 

Security is a shared responsibility that we all must take very seriously. We appreciate your diligence and cooperation.

ECHO's Security Department