|
ECHO
an Intuit Company
Privacy Statement
|
At ECHO an
Intuit Company, we place the highest importance on respecting and
protecting the privacy of our customers. Our most important asset is
our relationship with you. We want you to feel comfortable and
confident when using our Web site. Therefore, we would like to
share with you the following principles that govern our information
practices and other privacy aspects of our Web site. Throughout
this policy, we refer to information that personally identifies you
as “personal information.”
We protect your
information
We
work to protect your personal information from loss, misuse or unauthorized
alteration by using industry-recognized security safeguards. We use both
internal and external resources to review our security procedures. Our
employees are trained and required to safeguard your information.
More
about how we protect your information
We protect the
confidentiality and security of your personal information by using
industry-recognized security safeguards such as firewalls, coupled with
carefully developed security procedures to protect your information from
loss, misuse or unauthorized alteration. Whenever we ask for sensitive
information, such as social security numbers or credit card numbers, we
encrypt it as it is transmitted to us.
Our employees are
trained and required to safeguard your information and, using physical,
electronic and procedural safeguards, we restrict access to personal
information to those employees and agents for business purposes only.
Additionally, we use internal and external resources to review the adequacy
of our security procedures.
We tell you how we use
your information
When we ask you for information, we will tell you, or it will be clear, what
we need to know to fulfill your request and how the information you provide
us will be used. For example, if you order a product or register for a
service from us, we will ask you for your name and contact information such
as, mailing address, phone number, and e-mail address. In addition
to responding to your request, we may use your contact information to tell
you about products or services we think might interest you or to invite you
to participate in a product or service-related survey. Because of the
financial nature of our business, our Web sites are not designed to appeal
to children under the age of 13. We do not knowingly request or receive any
information from children.
§
We do
not sell or rent your personal information to anyone.
§
We do
not share your personal information with anyone outside of ECHO an Intuit
company, for their promotional, including marketing, use.
More about how we use your information
The products and
services offered by ECHO, an Intuit company, enable you to accept payment by
credit card and check from your customers by phone, mail, in-person, or
online. To use these services your company must apply for a merchant
account. To apply for a merchant service, you will be required to supply
both business and personal information, including: business name, EIN,
telephone numbers, owner's name(s), addresses, phone numbers and social
security numbers. This information is used for making a credit decision on
your application.
All cardholder
information is transmitted, stored, protected and accessed in compliance
with the Payment Card Industry (PCI) Data Security Standards (DSS). Your
customer’s cardholder data such as primary account number, expiration date,
transaction amount and service code may be stored and retained by ECHO an
Intuit company. This information is collected and stored in order to provide
the product and service that you have requested.
Internet Chat
We offer various
Internet Chat services. Our Internet Chat sessions are encrypted. A
transcript of the session is generated and retained, and may be used to
resolve your current and potential future questions.
We tell you about our
relationships with third parties
We
have limited relationships with third parties to assist us in servicing you,
for example, by fulfilling customer orders or providing customer service.
These service providers are contractually required to maintain the
confidentiality of the information we provide them. Additionally, we have
business partners that provide services, some of which are co-branded. We
clearly identify partner services and sites. When you request any of these
products or services, you are permitting us to provide your personal
information to the partner to fulfill your request. We may disclose your
information if we are required to by a law enforcement action such as a
court order, subpoena or search warrant, or as part of fraud prevention or
debt collection.
More about our relationships with third parties
We enter into contracts with third parties who assist us in servicing you.
The contracts outline the appropriate use and handling of your information
and prohibit third parties from using any of your personal information for
purposes unrelated to the product or service for which they've been
contracted. Vendors are required to maintain the confidentiality of the
information we provide to them.
We may disclose or
report personal information in limited circumstances where we believe in
good faith that disclosure is required under the law. For example, we may be
required to disclose personal information to cooperate with regulators or
law enforcement authorities, to comply with a legal process such as a court
order, subpoena, search warrant, or a law enforcement request.
We
may report and share information about your account(s) to credit bureaus,
consumer reporting agencies and card associations. Late payments, missed
payments, or other defaults on your account(s) may be reflected in your
credit report and/or consumer report.
We
may also share information with other companies, lawyers, credit bureaus,
agents, government agencies and card associations in connection with issues
related to fraud, credit or debt collection.
We have business
partners that provide services, some of which are co-branded. Partner
services and sites are clearly identified. When you request any of these
products or services, you are permitting us to provide your personal
information to the partner to fulfill your request. This Web site may
provide links to third-party sites, such as those of our business partners
and online advertisers. Because Intuit does not control the information
policies or practices of these third parties, you should review their
privacy policies to learn more about how they collect and use personal
information.
We may enter
into marketing service relationships with carefully selected third parties
who may offer ECHO products or services to you. When we do, these
relationships are prohibited from using any of your personal information for
anything outside the scope of the marketing service program, unless you
choose to give your information to these third parties or become their
customer. ECHO
does not control the information policies or practices of these third
parties, therefore you should review their privacy policies to learn more
about how they collect and use personal information.
Should we sell, merge
or transfer any part of our business, part of the sale may include your
personal information. If so, you will have the opportunity to ask not to
receive promotional information following any change of control.
We may use sources
outside of Intuit to supplement the information you give us. For example, we
may validate your address using other sources. We use this data to help us
maintain accuracy and provide you with better service.
Intuit and its
subsidiaries may exchange information about your transactions to fulfill
your requests. We may also provide you information about products or
services we believe you may be interested in unless you have asked us not to
contact you. We offer you the opportunity to review privacy practices at our
subsidiaries' Web sites.
We tell you how we use
Web technology
Like many Web sites, we use technology, such as cookies, that allow us to
make your visit to our Web site easier by recognizing you when you return
and help to provide you with a customized experience.
More about Web technologies
We use a variety of
technologies on our Web site. Among these are cookies, which are pieces of
information that our Web sites provide to your browser. Cookies allow us to
track overall site usage and determine areas users prefer. Cookies also
allow us to customize your visit to our Web site by recognizing you when you
return. You can choose to decline cookies while at our Web site, however,
this may limit your ability to access certain areas of the Web site. Most
browsers accept and maintain cookies by default. Check the "Help" menu of
your browser to learn how to change your cookie preference.
When we track activity
on this or other Intuit Web sites, we collect information such as your IP
address, browser type and version, and pages you view. We also keep track of
how you get to our sites and any links you click on to leave our sites. We
do not track non-Intuit URLs that you type into your browser, nor do we
track you across the Internet once you leave our sites. We use your Web site
activity to assist you by reducing the need to re-enter your data and to
help us resolve technical support issues. We may also use this information
to offer you a personalized Web experience, and to tailor our offerings to
you. Remember, you control whether you receive Intuit promotional materials.
We may access and set
cookies using Web beacons, also known as single-pixel GIFs which are
invisible graphical images. These Web beacons tell us useful information
regarding our site such as which pages users access. When we send you
e-mails, we may include a single-pixel GIF to determine the number of people
who open our e-mails. When you click on a link in an e-mail, we record this
individual response to allow us to customize our offerings to you.
We give you choice and
control
Last Updated: March 2008
If we make material
changes to any of our privacy policies or practices regarding personal
information we will update our statement and post a notice on our site 30
days before they take effect.
|
