Electronic Clearing House, Inc.
R E V E R B E R A T I O N S R E V E R B E R AT I O N S
January 2007
Vol. XII No.1
January Brings Changes
O
n the reverse side of this newsletter, we are
required information, just like you did before.
duplicating a very important letter that you
are also receiving separately in this month's statement
1/1/07 + ECHOTEL = 800-325-9855
mailing. It outlines the proposed acquisition of ECHO
by Intuit, an exciting opportunity for both companies to
If you use the touch tone phone processing service
enhance the level of service provided to clients like you.
to process credit cards (aka ECHOTEL) you should have
received a mailer informing you of the new number to
P
call and the new, simplified entry process. Remember:
lease remember that both our new Voice Auth-
New Toll Free Number: 800-325-9855.
orization system and our new ECHOTEL telephone
The old number has been retired.
payment system are improved and both require A NEW
PHONE NUMBER to access.
·
Fewer required fields ­ The system no longer
requires entry of customer phone number or street
1/1/07 + Voice Authorization = 800-325-9855
address.Only the ZIP Code is required, streamlining
the order entry for you and obtaining the AVS
The new year marks the start of a new Voice Authorization
(Address Verification).
number for VISA and MasterCard transactions. Remember,
·
Non-critical entries will no longer be read back to
the new number must be used instead of the previous
you, saving you valuable time.
number starting January 1, 2007.
When you call this number the only number you will be
·
Updated User Guide and Transaction Pads. If you
required to enter is your ECHO-ID number (ECHO account
did not receive these in the mail, please contact
number). The system prompts you through entering the
Customer Support at 800-262-3246 ext 1, option 2.
Referral to ECHO:
An Easy $50 Dollars
ECHO stands behind its products and services, and strives
to earn the highest praise from its customers in our monthly
and annual satisfaction surveys. Referring your colleagues to
ECHO for their merchant account needs is a "no-brainer," an
easy $50 in your pocket (to say nothing of the eternal thanks
you'll earn from your business associate).
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Electronic Clearing House, Inc.
730 Paseo Camarillo
Camarillo, California 93010
1-805-419-8700
www.echo-inc.com
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Dear Valued Customer,
On December 14, 2006 we announced that we entered into an agreement to be acquired by Intuit. We are
very excited about the opportunity to join forces with Intuit and what it means to the future of ECHO and to our
customers.
With approximately $2.3 billion in annual revenue, Intuit has a very strong brand, innovative products and
focus on customer driven innovation. It's a leading provider of business, financial, management and tax solutions
for small businesses, consumers and accountants. For more information on Intuit, please feel free to access their
web site at www.intuit.com.
This transaction will enable us to build upon the strong foundation we have built over our long history to better
serve our customers. Together with Intuit, our goal is to continue to help customers increase revenue by maximizing
payment options and reducing costs by working with one provider for all payment solutions needs. We expect
that our customers will benefit significantly as Intuit continues its well-established tradition of bringing new and
innovative products to market.
You should know that one of the reasons this transaction makes so much sense is that ECHO and Intuit share the
same dedication towards excellent customer service. This will remain a key part of our strategy going forward.
We expect the merger will close in the first quarter of calendar year 2007 at which time ECHO will become a
wholly owned subsidiary of Intuit. Until then, it will be business as usual.
Please feel free to contact your customer service representative or me with any questions you may have.
Sincerely,
Chuck Harris
President and Chief Operating Officer
ECHO, Inc.
If you require additional information, our Customer Support department is open 24 hours daily and can be reached at 800-262-3246, ext. 1.
ECHO merchants process on the Electronic Clearing House, Inc. (ECHO) network. ECHO is a publicly owned company trading on NASDAQ under
the symbol "ECHO". ECHO provides thousands of merchants with reliable processing of bank cards and checks. Merchants are sponsored by FIRST
REGIONAL BANK, Agoura Hills, CA (800-777-0929). Member FDIC.