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ECHOTEL®
Service
Example
 Telephone
Processing Example
Providing
Secure, Cost-effective
Credit Card Processing with Only a Telephone!
Here is an example of an Service
Transaction
TO
INITIATE A TRANSACTION
-Begin by
dialing the ECHOTELSM
Service 800# (provided to you upon approval)
-Enter your 10-digit ECHO I.D.
(provided to our merchants)
-Press [#]
-Enter your Password and press [#]
-To begin a transaction press [1]
-To end
this call press [*]
-If this is a new order, press [1],
otherwise press [3]
-If the customer has received the goods
or services or will receive them today, press [1] to issue a Deposit;
otherwise, press [2] to request an Authorization Only
-Press [1] for a Deposit Transaction
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DEPOSIT
TRANSACTION
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| 1. |
Enter
Cardholder's phone number and press [#] |
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Confirm by pressing [#] or press
[*] to re-enter |
| 2. |
Enter all numbers in the
cardholder's street address and press [#]. |
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Confirm by pressing [#] or press
[*] to re-enter |
| 3. |
Enter Zip code, press [#] |
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Confirm by pressing [#] or press
[*] to re-enter |
| 4. |
Enter the Credit Card number and
press [#] |
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Confirm by pressing [#] or press
[*] to re-enter |
| 5. |
Enter Month & year of credit
card exp. date and press [#]. |
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Confirm by pressing [#] or press
[*] to re-enter |
| 6. |
Enter the Deposit amount and
press [#] |
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Confirm by pressing [#] or press
[*] to re-enter |
| 7. |
To process this Deposit, press
[#], to cancel press [*] |
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---Processing
Transaction---
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Your Authorization
code is:___________________________
(Voice Response system will convey your Authorization code)
Your ECHO
Order number is: ____________________
(Voice Response system will convey your ECHO number)
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To begin another transaction
press [1] |
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To end this call press [*] |
Online
Account Management with MerchantAmerica
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